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Creating High Performance Business Cultures Through Strategic Selection, Development and Retention of Top Talent.





 











Using our predictive assessments without strict adherence to process reduced turnover by 42%




Turnover without tracking or assessment was 18.5%





Management Turnover in a U.S. Bank








Using predictive assessment and following all steps in the process reduced turnover by 58%





Using predictive assessment and following all steps in the process reduced turnover by 80%




Using predictive assessments without strict adherence to process reduced turnover by 57%




Turnover without tracking and assessment was 72.5%






Employee Turnover in a U.S. Call Center









    

  1. 
10% more productive than those who transfered from other positions in the clients organization and;

    2. 

  2. 
Over 26% more productive than those hired directly from recruiting agencies.
    
    

    3. 






Candidates Hired Using our Predictive Assessments and an integrated system were:







Average Call Handle Time after 6 Months







Candidates Hired Using our Systematic and Consistent Hiring Methodology met the requirements of adherecne at higher level than both Agency Hires and Internal Transfers.








Average Adherence Rating after 6 Months







Candidates Hired Using our Systematic and Consistent Hiring Methodology had Higher Quality Ratings than both Agency Hires and Internal Transfers.







Average Quality Rating after 6 Months









3. Candidates Hired Using Our Integrated System








2. Internal Job Transfers from within Bank








1.  Outside Recruiting Agency









Six Month Comparison of Performance Statistics for Candidates Sourced From:









Financial Institution Call Center










Select Client Results